Refund policy
Return & Exchange Policy
At Brightstart.pk, we want you to be satisfied with your purchase.
Return & Exchange Period
Customers can request a return or exchange within 3 days of receiving the order.
Conditions
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The product must be unused, unworn, and unwashed.
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The product must be returned in its original condition and packaging.
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Products that are damaged, washed, worn, or altered may not be accepted.
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For size or product exchange, please contact us within 3 days of receiving your order.
Return & Exchange Process
To request a return or exchange, please contact Brightstart.pk within 3 days of delivery and provide your order details.
Refund
Once the returned product is received and inspected, we will confirm whether it qualifies for a refund.
Important
Return and exchange requests made after 3 days of delivery may not be accepted.