Refund policy

Return & Exchange Policy

At Brightstart.pk, we want you to be satisfied with your purchase.

Return & Exchange Period

Customers can request a return or exchange within 3 days of receiving the order.

Conditions

  • The product must be unused, unworn, and unwashed.

  • The product must be returned in its original condition and packaging.

  • Products that are damaged, washed, worn, or altered may not be accepted.

  • For size or product exchange, please contact us within 3 days of receiving your order.

Return & Exchange Process

To request a return or exchange, please contact Brightstart.pk within 3 days of delivery and provide your order details.

Refund

Once the returned product is received and inspected, we will confirm whether it qualifies for a refund.

Important

Return and exchange requests made after 3 days of delivery may not be accepted.